General
Site Announcement
Claim
- ★ How do I file a claim if my parcel is lost or damaged?
- ★ How much will I be compensated?
- ★ What is the time limit on submitting a claim?
- ★ What are the different stages of a claim?
- What can I do if my customer still has not received my parcel?
- Should I keep a damaged item that I am going to claim for?
Returns
- ★ I need the damaged item returned for my company inspection.
- ★ How can my customers return a parcel?
- My customer no longer wants their flower vase; they were just gifted the same one...
- My customer returned a mobile they dropped and smashed, what should I do?
- A customer thinks I wrote the wrong shirt size in the product description. Do I have to offer a refund?