Do I get compensation if my parcel is being delayed?

In short, No.

I am sorry however we do not operate a delay compensation policy at the moment therefore you will not be compensated if your parcel is being delayed.

However if the delay is considered serious (5 days or above after estimated delivery date) and it is the courier fault, our support staff may issue you a refund on a case by case basis.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.