I have a label, now what?

UK Packages

For UK packages, simply print the PDF label supplied and attach it to the top of the package where is can be clearly seen.

Collection

The driver will come on the selected date and please give all packages to the driver, who will scan the label and should activate the tracking code.

Drop off

Depending on the courier service you selected, please bring your packages to the closest drop off location, where they will provide a receipt upon scanning the label.

Click here to search for Collect+ drop off location

Click here to search for myHermes drop off location

EU Packages

You do not need to fill in a customs form since it is not required to send parcel with in the EU.

Rest of the word Packages

Ensure that you have filled in a customs form on site, if you did not please email support@parcelbright.com ASAP. Please print two copies of this customs form. Attach one to the package in a document slip and one inside the package. Please also print and attach all the labels in the PDF file to the package.

Please give all packages to the driver, who will scan the item and should activate the tracking code.

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